FAQ

If your question isn’t answered here, just send me an email and i’ll be happy to help!

What size and dpi are your products?

All products are created at 300 DPI, and all my papers come in a 12×12 size.

When can I expect new goodies to be released?

All new goodies will show up in the shop on Fridays.

What are your terms of use?

My terms of use are included in each product, if you have questions, please feel free to reach out and ask.

How long are my download links valid for?

All links are valid for 30 days from purchase. Please make sure to back up all of your purchases via a cloud service or EHD.

Can I get a refund on my purchase?

Because all items in the shop are downloaded and nothing is shipped to you, we do not offer refunds.

Who do I contact if I’m having trouble with my downloads?

Please send an email directly to me at: wm.square.designs@gmail.com and we’ll sort you out.